Wednesday, April 21, 2021
2:00 – 3:00 pm (Eastern Time)
1:00 – 2:00 pm (Central Time)
12:00 – 1:00 pm (Mountain Time)
11:00 – 12:00 pm (Pacific Time)
Financial institutions continue to experience an increase in mobile usage and online banking. In addition, based on recent disaster events, there is a driving force to increase other online options include online account opening for consumers and businesses.
- What are the risks associated with offering online account opening? What are the main differences between traditional and online account opening?
- Will there be a significant increase in fraud by offering this online solution?
This branch webinar will take attendees through the major components of online account opening and provide attendees a sample risk assessment for reviewing online account opening risks and ensuring risk controls are considered and implemented.
- Traditional account opening compared to online account opening
- Regulatory requirements and best business practices for online account opening
- Key controls to implement to mitigate the risks
- Sample risk assessment for online account opening
Who Should Attend?
- Branch Management
- Client facing teams
- Deposit Operations
- Fraud Management
- Information Security
- Information Technology
- BSA/AML Officers and Support Staff
- Customer Service Representatives/Tellers
- Call Centers
- Treasury Management
- Risk Management
- Internal Audit
- Executive Management
Throughout her career, Terri has served as a leader in the payments and fraud prevention industry, providing education, risk management and compliance consulting and support services geared toward the specific needs of financial organizations. Terri is an Advanced Certified Anti-Money Laundering Specialist, an At-Risk Adult Crime Specialist and an Accredited ACH Professional. Prior to founding Secura, Terri served as co-founder of Payments Information Circle (PIC), a service organization providing payments industry education, auditing, consulting, resources, and support services to financial organizations throughout the country. Prior to her work at PIC, Terri also served as the President of GACHA, a non-profit, regional payments association where she provided strategic direction for financial institutions in the payments industry. Terri began her career in payments as a Senior Analyst with the Federal Reserve Bank of Atlanta where she provided training throughout the Sixth District and served on the Federal Reserve ACH Conversion Team that consolidated ACH Services for all branch locations in the Sixth District.
1.0 CPE Credits & 1.2 AAP Credits