Dates of Event & Pricing

$295 for Webinar and Playback*

*Playback has no expiration.

  • Friday, May 17, 2024

  • 12:00 – 1:00 pm (Eastern Time)

  • 11:00 – 12:00 pm (Central Time)

  • 10:00 – 11:00 am (Mountain Time)

  • 9:00 – 10:00 am (Pacific Time)


A financial institution's activities regarding the Servicemembers' Civil Relief Act (SCRA) and Military Lending Act (MLA) can result in operational, compliance, strategic, and reputation risks. The SCRA was enacted to provide protections to servicemembers to enable them to devote their time and energy to serving our country by limiting certain actions regarding their loans. Similarly, the MLA limits  the amount that creditors may charge, including interest, fees, and charges imposed for credit insurance, debt cancellation and suspension, and other credit-related ancillary products sold in connection with the transactions. 

In this jam-packed session, we will review the details of each of these Acts, and provide you with best practices for complying with the requirements.  We will walk through the necessary steps you need to take at the time an application is taken, when a loan becomes delinquent and when you become aware that your borrower meets the definition of a "covered borrower" under each of the Acts.  Sample policy language and other tools to facilitate compliance with these requirements will be provided.


Compliance Consultant - Brode Consulting Services Dawn Kincaid

Dawn began her banking career working for a community bank, while attending The Ohio State University. She has nearly fifteen years of experience in client service, operations, information technology, administrative and board relations, marketing and compliance. Most recently Dawn served as the Senior Vice President of Bank Operations for a central-Ohio based community bank, where she created and refined the bank’s policies and procedures, conducted self-audits and risk assessments, and organized implementation of new products and services. She has served in the roles of Compliance, BSA/AML, CRA, Privacy and Security Officer and led training initiatives, prepared due diligence information for and completed a variety of regulatory applications and coordinated internal and external audits and exams.


1.0 CPE and 1.2 AAP Credits