Tuesday, May 4, 2021
2:00 – 3:00 pm (Eastern Time)
1:00 – 2:00 pm (Central Time)
12:00 – 1:00 pm (Mountain Time)
11:00 – 12:00 pm (Pacific Time)
This BSA webinar is perfect for BSA and Compliance personnel that want to know how to handle daily issues that arise requiring the balance between serving the customer and ensuring the protection of the financial institution.
Learn best business practices for determining if an account should be closed or kept open, handling exceptions to BSA policy, reconciling front line needs with BSA requirements and handling ongoing difficult situations with internal staff, customers and executive management.
This compliance webinar is great for BSA and compliance officers and support staff to know how to effectively meet the needs of the customer while protecting your financial institution and complying with regulatory guidance and laws.
This BSA training will also include case studies of BSA officers’ failures and successes in adhering to this balance.
- Biggest challenges of BSA Officers and support staff
- Tips for making sounds decisions
- Recommended documentation for understanding total risk based on initial suspicious activity
- Best business practices for implementing a structured decision process
Who Should Attend?
- BSA/AML Officers and Support Staff
- Branch management
- Customer Service Representatives
- Call Centers
- Electronic Banking
- Risk Management
- Deposit Operations
- Internal Audit
- Information Security
- Executive Management
Throughout her career, Terri has served as a leader in the payments and fraud prevention industry, providing education, risk management and compliance consulting and support services geared toward the specific needs of financial organizations. Terri is an Advanced Certified Anti-Money Laundering Specialist, an At-Risk Adult Crime Specialist and an Accredited ACH Professional. Prior to founding Secura, Terri served as co-founder of Payments Information Circle (PIC), a service organization providing payments industry education, auditing, consulting, resources, and support services to financial organizations throughout the country. Prior to her work at PIC, Terri also served as the President of GACHA, a non-profit, regional payments association where she provided strategic direction for financial institutions in the payments industry. Terri began her career in payments as a Senior Analyst with the Federal Reserve Bank of Atlanta where she provided training throughout the Sixth District and served on the Federal Reserve ACH Conversion Team that consolidated ACH Services for all branch locations in the Sixth District.
1.0 CPE Credits & 1.2 AAP Credits