As many banks can attest, staying abreast of ever-changing and increasingly complex regulatory requirements, expectations, and industry practices is a daunting challenge. Given the increased focus on consumer protections, it is even more critical for banks to be in compliance with consumer lending regulations.  This 3–part loan webinar series will help financial institutions address these challenges by explaining the range of rules, regulations and regulatory standards that apply to non-mortgage consumer lending transactions.

Sessions 101 and 201 provide an overview of key regulations and requirements. Session 301 explains the application of these regulatory requirements to the day-to-day operations of your consumer lending program.

Sign up for 1, 2 or all 3 Parts!

Consumer Loan Regs 301

Application of Regulatory Requirements on Process

Thursday, February 21, 2019

  • 12:00 – 1:00 pm ET
  • 11:00 – 12:00 pm CT
  • 10:00 – 11:00 am MT
  • 9:00 – 10:00 am PT

Building on the fundamentals reviewed in 101 and 201, this training session will explain the compliance requirements at various stages in the consumer loan process, from marketing to collections, and provide best strategies to ensure compliance.

  • Identifying and mitigating compliance risks associated with consumer lending
  • Component policies and procedures that should be included with your CMS program
  • Post-screening firm offers of credit
  • Affiliate marketing rules
  • Avoiding UDAAP claims and violations


  • Dena Somers

    Dena Somers

    Esq / Founder finreg PARTNERS

    Dena Somers is a highly regarded bank consultant and compliance attorney. She has provided regulatory compliance and risk management consulting services to financial institutions and companies in highly regulated industries nationwide for more than 20 years. Her areas of expertise include consumer and mortgage lending compliance, Fintech and specialty finance, regulatory compliance training, business strategy and best practice advisement, and corporate governance. Throughout her career, Ms. Somers has advised hundreds of banking and financial institutions— ranging from local community banks to $50 billion financial holding companies— to achieve operational efficiency while ensuring regulatory compliance. Previously, Ms. Somers served as General Counsel to a national mortgage servicing company, Fintech lender, national money service business, and has represented financial institutions in a broad array of complex litigation matters for more than 15 years. Additionally, Ms. Somers is a published author for Lexis Nexis in the areas of Bank Teller training, loan policies, and loan documentation training.


3.0 CPE Credits & 3.6 AAP Credits