Wednesday, February 2, 2022
2:00 – 3:00 pm (Eastern Time)
1:00 – 2:00 pm (Central Time)
12:00 – 1:00 pm (Mountain Time)
11:00 – 12:00 pm (Pacific Time)
A financial institution’s deposit operations area performs many operational functions and identifies fraud that may often times be missed in other monitoring or overlooked based on an absence of appropriate training. This session focuses on typical roles and responsibilities of a deposit operations department and provides case studies involving fraud identified through daily processing and quality control reviews. Financial institutions may be missing the opportunity to identify fraud earlier in the risk management chain if deposit operations teams don’t have the appropriate fraud identification training. Key areas and functions that are inherently more susceptible to fraudulent activity and best business practices for mitigating fraud risks are covered.
- Dormant Accounts
- Debit Card Issuance/Hot Carding
- New Accounts
- Balance Inquiries
- Telephone and External Transfers
- Changes to Account
- Other deposit operations functions
- Best Business Practice Document for Identifying fraud in Deposit Operations.
- This webinar will include a frequently asked questions document.
Who Should Attend?
- Deposit Operations/Electronic Banking
- Client Facing Teams
- BSA and Fraud
- Treasury Sales and Operations Compliance Officers
- Internal Audit
- Information Security/Technology
- Senior Management
Throughout her career, Terri has served as a leader in the payments and fraud prevention industry, providing education, risk management and compliance consulting and support services geared toward the specific needs of financial organizations. Terri is an Advanced Certified Anti-Money Laundering Specialist, an At-Risk Adult Crime Specialist and an Accredited ACH Professional. Prior to founding Secura, Terri served as co-founder of Payments Information Circle (PIC), a service organization providing payments industry education, auditing, consulting, resources, and support services to financial organizations throughout the country. Prior to her work at PIC, Terri also served as the President of GACHA, a non-profit, regional payments association where she provided strategic direction for financial institutions in the payments industry. Terri began her career in payments as a Senior Analyst with the Federal Reserve Bank of Atlanta where she provided training throughout the Sixth District and served on the Federal Reserve ACH Conversion Team that consolidated ACH Services for all branch locations in the Sixth District.
1.0 CPE Credits & 1.2 AAP Credits