Wednesday, August 5, 2020
12:00 – 1:00 pm (Eastern Time)
11:00 – 12:00 pm (Central Time)
10:00 – 11:00 am (Mountain Time)
9:00 – 10:00 am (Pacific Time)
Join this exciting 60-minute webinar to learn how tomorrow’s banking industry is being shaped by today’s digital banking trends. In this banking FinTech webinar, we will give you new and refreshing insights on what banks can do today to create greater customer loyalty, retention, and customer experience that lead to greater business success in banking.
Whether just starting out or well into your journey to becoming the digital bank of tomorrow, this FinTech webinar will guide you through the challenges, pitfalls and opportunities from adopting new technologies to a digital-first business culture. We’ll cover key trends in digital banking, how to strategize when adopting new technologies, and the challenges that arise and how to turn those challenges into winning opportunities.
Attendees will leave with an understanding of:
- 2020 Digital banking trends
- Proven strategies to build a future-proof digital bank
- The importance of digital channels in the customer experience
- First steps to transform a traditional banking culture to a new agile working culture
- The top 4 challenges to going digital and how to overcome them
- Roadmap for building a digital banking strategy
Dena Somers is a highly regarded bank consultant and compliance attorney. She has provided regulatory compliance and risk management consulting services to financial institutions and companies in highly regulated industries nationwide for more than 20 years. Her areas of expertise include consumer and mortgage lending compliance, Fintech and specialty finance, regulatory compliance training, business strategy and best practice advisement, and corporate governance. Throughout her career, Ms. Somers has advised hundreds of banking and financial institutions— ranging from local community banks to $50 billion financial holding companies— to achieve operational efficiency while ensuring regulatory compliance. Previously, Ms. Somers served as General Counsel to a national mortgage servicing company, Fintech lender, national money service business, and has represented financial institutions in a broad array of complex litigation matters for more than 15 years. Additionally, Ms. Somers is a published author for Lexis Nexis in the areas of Bank Teller training, loan policies, and loan documentation training.
1.0 CPE Credits and 1.2 AAP Credits