Dates of Event & Pricing

$295 for Webinar and Playback*

*Playback has no expiration.

  • Thursday, October 1, 2020

  • 2:00 – 3:00 pm (Eastern Time)

  • 1:00 –2:00 pm (Central Time)

  • 12:00 – 1:00 pm (Mountain Time)

  • 11:00 – 12:00 pm (Pacific Time)


Whether you are on the frontline or monitoring activity behind the scenes, you may be exposed to activity indicative of elder financial abuse. 

What should you look for, and how should you respond? 

We’ll discuss indicators of elder financial abuse and provide guidance on what actions are allowed or required by financial institutions identifying potential financial abuse of elderly customers.


  • Erica Dornfeld

    Erica Dornfeld

    Senior Consultant - Wipfli

    Erica Dornfeld is a member of our financial institutions group’s regulatory compliance team, where she works with clients to assess the effectiveness of compliance policies, procedures and practices. Her well-rounded experience in the financial services industry has helped her develop knowledge of day-to-day operations and insight into what examiners expect from a well-managed, risk-based compliance program. Erica enjoys providing meaningful insight and helpful recommendations to meet the challenges of regulatory and operational issues.
  • Kenny Douglas, CPA, CAMS, CRCM, ACTS

    Kenny Douglas, CPA, CAMS, CRCM, ACTS

    Manager - Wipfli

    Kenny Douglas brings many years of experience in BSA, regulatory compliance and internal audit to his role in Wipfli's risk advisory services team. During his tenure as a Senior Regulatory Compliance Auditor at a top 20 U.S. bank, Kenny specialized in flood and HMDA compliance. He also has extensive experience in risk assessment facilitation and fair lending analysis, and provides customized training solutions to financial institutions and banking associations. Kenny has worked with unique projects related to virtual currency, marijuana banking, and international correspondent banking. He uses this broad foundational knowledge to assist clients in understanding overall risk and improving compliance and BSA systems.


1.0 CPE Credits & 1.2 AAP Credits