Thursday, April 30, 2020
12:00 – 1:00 pm (Eastern Time)
11:00 – 12:00 pm (Central Time)
10:00 – 11:00 am (Mountain Time)
9:00 – 10:00 am (Pacific Time)
This session will take attendees through the different types of payment channels that are susceptible to elder financial exploitation, discuss how to mitigate the risks and identify potential elder financial exploitation events in contingency situations such as COVID-19 and other disaster events. The session will include recommendations for enhancing your transaction monitoring system to help detect potential elder financial exploitation related schemes. Additionally, speakers will discuss how to incorporate EFE into training programs so front-line staff can more easily identify behavioral and other red flags that are frequently present in cases of EFE. Lastly, we will discuss appropriate and recommended responses banks can take if and when EFE is suspected.
Who Should Attend?
- Deposit Operations
- Electronic Banking
- Risk Management
- Fraud Management and support teams
- BSA Officer and support teams
- Retail and Treasury Departments
- Call Centers
- Senior Management
- Overview of the Significance of widespread fraud in Elder Financial Exploitation
- Fraud events that have faced Elders during the COVID-19 Crisis
- Implementing controls in your BSA/AML monitoring system for identifying EFE
- Mitigation strategies for closing the gaps to stop elder financial exploitation events as a normal course of business and during significant disaster events
- Staff training recommendations for handling these events including talking points
- Talking points for your elder customers
- FAQs to place on your website addressing elder abuse during contingency events
Jesse R. Morton is the Southeast Forensic Services Leader for Stout's Disputes, Compliance, & Investigations group. Jesse specializes in assisting clients with all phases of the fraud and misconduct prevention, detection, response, and remediation lifecycle. Jesse has over 15 years of experience as a consultant, lawyer, accountant, investigator, and external/internal auditor. He previously worked in KPMG's Forensic practice and during law school worked for the SEC's Division of Enforcement in the Financial Fraud Task Force through the Honors Law Program.
Throughout her career, Terri has served as a leader in the payments and fraud prevention industry, providing education, risk management and compliance consulting and support services geared toward the specific needs of financial organizations. Terri is an Advanced Certified Anti-Money Laundering Specialist, an At-Risk Adult Crime Specialist and an Accredited ACH Professional. Prior to founding Secura, Terri served as co-founder of Payments Information Circle (PIC), a service organization providing payments industry education, auditing, consulting, resources, and support services to financial organizations throughout the country. Prior to her work at PIC, Terri also served as the President of GACHA, a non-profit, regional payments association where she provided strategic direction for financial institutions in the payments industry. Terri began her career in payments as a Senior Analyst with the Federal Reserve Bank of Atlanta where she provided training throughout the Sixth District and served on the Federal Reserve ACH Conversion Team that consolidated ACH Services for all branch locations in the Sixth District.
Scott Rosenbaum is a Senior Manager in the Disputes, Compliance, & Investigations group, and is the Southeast Forensic Service Co-Leader. He has over eight years experience as a consultant, investigator, and accountant. He previously worked in KPMG’s Forensic practice and for a private think-tank providing forensic accounting, litigation, and investigation consulting services to clients in a variety of matters. Scott specializes in investigations and also performs work related to fraud risk management, regulatory compliance and monitoring, and dispute advisory/litigation assistance. Scott works closely with external counsel, in-house counsel, corporate boards, management teams, not-for-profit directors, and high net worth individuals in the context of complex commercial litigation, fraud and financial investigations, and business and partnership disputes.
1.0 CPE Credits & 1.2 AAP Credits