Dates of Event & Pricing

$295 for Webinar and Playback*

*Playback has no expiration.

  • Monday, May 9, 2022

  • 2:00 – 3:00 pm (Eastern Time)

  • 1:00 – 2:00 pm (Central Time)

  • 12:00 – 1:00 pm (Mountain Time)

  • 11:00 – 12:00 pm (Pacific Time)


Even in 2022, early- and growth-stage fintech companies struggle to gain valuable access to financial institutions and the resources they offer. Often the challenges confronted by these Fintech firms have as much to do with financial institutions not understanding the advantages these innovative companies can offer them, as it does with the start-ups themselves.

Drawing on her depth and breadth of experience mentoring Fintech startups and years as a global leader and executive in Financial Services, Sue Harnett will share her insights on Fintech in general, the opportunities for FIs to partner with start-ups, and key considerations for next steps. Sue also covers real success stories and partnership models that demonstrate these advantages shared by both financial institutions and Fintech start-ups.


  • What is a Fintech
  • Start-up advantages and funding levels
  • Why partner with Fintech start-ups - Advantages, Opportunities and Challenges
  • Examples of Successful Partnerships
  • Key Considerations for Partnering
    • Customer pain points
    • Why customers leave your firm
    • Data requirements for your FI

  • Partnership models
    • Investment considerations
    • Building successful pilots and relationships
    • Longevity and 'break-ups'

Don't miss out on this timely and critical webinar that can give your institution an advantage on incorporating cutting edge Fintech functionality for your customers. 


Sr Advisor - FinTech Innovation Lab Sue Harnett

Sue Harnett has been a senior advisor to digital startups and mentor at the FinTech Innovation Lab, sponsored by Partnership Fund for New York City and Accenture since 2015. She is also the cofounder of two startups, Juntos and EqualFuture Corp. and an National Association of Corporate Directors Governance Fellow. From 2012-2015, she was COO of North America for QBE Insurance Group Limited, one of the top insurers and reinsurers worldwide, based in Sydney, Australia. From 2001-2012, she held four key positions at Citigroup: President of Local Consumer Lending (2011-2012), Head of Global Business Performance (2008-2011), CEO of Citibank Germany (2004-2007), and Head of Retail Banking/Deputy CEO of Citibank EMEA (2001-2004). She served as an independent director and Audit Committee member of First Niagara Financial Group, a $40 billion in assets publicly traded bank, from 2015 until its acquisition by KeyCorp in 2016. During such service, Ms. Harnett participated in the strategic review that resulted in the $4.1 billion sale. She has also served on the Boards of QBE Insurance, CitiFinancial, and Visa Canada. She was Chair of Citi’s Management Board in Germany and of the Global Perspectives Advisory Group of Marquette University College of Business.


1.0 CPE Credits & 1.2 AAP Credits