Wednesday, April 28, 2021
2:00 – 3:00 pm (Eastern Time)
1:00 – 2:00 pm (Central Time)
12:00 – 1:00 pm (Mountain Time)
11:00 – 12:00 pm (Pacific Time)
Front line training is important for ensuring that all client facing teams understand their responsibilities for detecting and reporting suspicious activity. This banking webinar will take attendees through the most effective and practical methods for detecting suspicious activity based on the client depositing suspicious checks, requests for wire transfers, request for various types of services and other requests that should immediately raise your awareness.
This compliance webinar is not the standard BSA/AML/OFAC training to take attendees through the BSA requirements but provides practical training for front-line staff based on common red flags that are suspicious plus those red flag events that may not be on your radar.
- Common red flag events on the front line
- Effective and practical identification of suspicious activity
- Reporting recommendations
- How to talk to customer when needing additional information for BSA purposes
Who Should Attend?
- BSA/AML Officers and Support Staff
- Branch management
- Customer Service Representatives
- Call Centers
- Electronic Banking
- Risk Management
- Deposit Operations
- Internal Audit
- Information Security
- Executive Management
Throughout her career, Terri has served as a leader in the payments and fraud prevention industry, providing education, risk management and compliance consulting and support services geared toward the specific needs of financial organizations. Terri is an Advanced Certified Anti-Money Laundering Specialist, an At-Risk Adult Crime Specialist and an Accredited ACH Professional. Prior to founding Secura, Terri served as co-founder of Payments Information Circle (PIC), a service organization providing payments industry education, auditing, consulting, resources, and support services to financial organizations throughout the country. Prior to her work at PIC, Terri also served as the President of GACHA, a non-profit, regional payments association where she provided strategic direction for financial institutions in the payments industry. Terri began her career in payments as a Senior Analyst with the Federal Reserve Bank of Atlanta where she provided training throughout the Sixth District and served on the Federal Reserve ACH Conversion Team that consolidated ACH Services for all branch locations in the Sixth District.
1.0 CPE Credits & 1.2 AAP Credits