Dates of Event & Pricing

$295 for Webinar and Playback*

*Playback has no expiration.

  • Thursday, March 7, 2024

  • 12:00 – 1:00 pm (Eastern Time)

  • 11:00 – 12:00 pm (Central Time)

  • 10:00 – 11:00 am (Mountain Time)

  • 9:00 – 10:00 am (Pacific Time)


Sure, they’re both electronic transactions, but did you know there are differences in the handling of ACH Entries as opposed to other types of debits? Some EFTs may be considered “Errors” under Regulation E, while certain ACH Entries may be handled with a Written Statement

This critical ACH webinar training covers:

  • Regulation E vs ACH Rules Comparison
  • Important Definitions
  • Regulation E vs ACH Coverage
  • Document Requirements
  • Regulation E vs ACH Liability
  • Dispute Timeframes
  • Dispute Scenarios

Attend this informative payments webinar and learn how to eliminate the confusion.


Wespay / VP – Education and Events Connie LaChance

Connie is responsible for the development and delivery of education and training, ensuring the information we provide to our members is consistent and current. She also supports academic content for various Wespay events and provides educational training for multiple partners. Additionally, she assists Wespay Advisors with ACH Audit Services and consulting engagements. Before joining Wespay, Connie spent 18 years working at one of the largest credit unions in Colorado. She began as an Accounting Supervisor and transitioned to the role of ACH Manager early in her career. She also participated in the Federal Reserve’s Retail Payments Advisory Group.


1.0 CPE Credits & 1.2 AAP Credits