Dates of Event & Pricing

$295 for Webinar and Playback*

*Playback has no expiration.

  • Thursday, September 29, 2022

  • 12:00 – 1:00 pm (Eastern Time)

  • 11:00 – 12:00 pm (Central Time)

  • 10:00 – 11:00 am (Mountain Time)

  • 9:00 – 10:00 am (Pacific Time)


Sure, they’re both electronic transactions, but did you know there are differences in the handling of ACH Entries as opposed to other types of debits? Some EFTs may be considered “Errors” under Regulation E, while certain ACH Entries may be handled with a Written Statement

This critical ACH webinar training covers:

  • Regulation E vs ACH Rules Comparison
  • Important Definitions
  • Regulation E vs ACH Coverage
  • Document Requirements
  • Regulation E vs ACH Liability
  • Dispute Timeframes
  • Dispute Scenarios

Attend this informative payments webinar and learn how to eliminate the confusion.


WesPay, VP - Education and Events Connie LaChance

Connie LaChance has been providing payments education and training for WesPay since 2016. Prior to WesPay, Connie has spent nearly twenty years in the credit union industry. For over twelve years, she’s been involved in ACH Operations; eight of those managing ACH operations for the largest credit union in Colorado. Connie has been an Accredited ACH Professional (AAP) since 2011. More recently, Connie has earned the National Check Professional (NCP) certification in 2017 and the Accredited Payments Risk Professional (APRP) accreditation in 2018. In her free time, Connie enjoys spending time outdoors with her husband and two German Shepard puppies.


1.0 CPE Credits & 1.2 AAP Credits