Dates of Event & Pricing

$395 for 2-Part Webinar and Playbacks*

*Playback has no expiration.

  • Monday-Tuesday, June 10-11, 2024

  • 2:00 – 3:00 pm (Eastern Time)

  • 1:00 – 2:00 pm (Central Time)

  • 12:00 – 1:00 pm (Mountain Time)

  • 11:00 – 12:00 pm (Pacific Time)


This two-part webinar will delve into the critical aspects of consumer rights in the context of electronic fund transfers (EFTs). It will explore the far-reaching impact of the Electronic Funds Transfer Act (EFTA) and its implementing regulation, Regulation E, on financial transactions.

Participants will gain a comprehensive understanding of the key requirements outlined in Regulation E, including the mandatory disclosures that financial institutions must provide to consumers. These disclosures are designed to ensure transparency and empower consumers with essential information about their EFT transactions.

Furthermore, the webinar will address the crucial topic of error resolution under Regulation E. Participants will learn about the procedures and timeframes involved in rectifying errors related to EFTs, ensuring consumers have the necessary tools to protect their financial interests. By attending this webinar, attendees will be equipped with the knowledge and resources to navigate the complex landscape of consumer rights in the digital age.


Wespay / VP – Education and Events Connie LaChance

Connie is responsible for the development and delivery of education and training, ensuring the information we provide to our members is consistent and current. She also supports academic content for various Wespay events and provides educational training for multiple partners. Additionally, she assists Wespay Advisors with ACH Audit Services and consulting engagements. Before joining Wespay, Connie spent 18 years working at one of the largest credit unions in Colorado. She began as an Accounting Supervisor and transitioned to the role of ACH Manager early in her career. She also participated in the Federal Reserve’s Retail Payments Advisory Group.


2.0 CPE Credits & 2.4 AAP Credits