Dates of Event & Pricing

$295 for Webinar and Playback*

*Playback has no expiration.

  • Thursday, March 9, 2023

  • 12:00 – 1:00 pm (Eastern Time)

  • 11:00 – 12:00 pm (Central Time)

  • 10:00 – 11:00 am (Mountain Time)

  • 9:00 – 10:00 am (Pacific Time)


As the CFPB gears up for supervision under new leadership, UDAAP standards in the Consumer Financial Protection Act and related enforcement activity could have the most impact on the operations of your institution. Join this informative webinar to learn the latest investigation and UDAAP enforcement trends since the agencies’ updated guidance was in 2020. Learn the acts and practices that examiners have determined are unfair, deceptive, or abusive and how to protect your institution from UDAAP violations. 

This compliance webinar includes expert guidance on preventing UDAAP violations in your organization, as well as tips on managing third-party risk and red flags that could possibly indicate a UDAAP violation.  

This Compliance Webinar will provide attendees with...

  • Summary of UDAAP regulations and recent CFPB and OCC guidance on UDAAP and the abusiveness standard
  • Insights into the current UDAAP/UDAP enforcement regime at the federal and state levels
  • Case studies on 2020 UDAAP enforcement actions and litigation, including overdraft practices
  • The latest investigation trends and practical guidance on managing your institution’s UDAAP risks.
  • Take-away: This webinar will include a sample UDAAP risk assessment for financial institutions of all different sizes.
  • Bonus: Download the materials provided to satisfy your institution’s UDAAP training concerning recent trends and compliance risks.


Esq / Founder finreg PARTNERS Dena Somers

Dena Somers is a highly regarded bank consultant and compliance attorney. She has provided regulatory compliance and risk management consulting services to financial institutions and companies in highly regulated industries nationwide for more than 20 years. Her areas of expertise include consumer and mortgage lending compliance, Fintech and specialty finance, regulatory compliance training, business strategy and best practice advisement, and corporate governance. Throughout her career, Ms. Somers has advised hundreds of banking and financial institutions— ranging from local community banks to $50 billion financial holding companies— to achieve operational efficiency while ensuring regulatory compliance. Previously, Ms. Somers served as General Counsel to a national mortgage servicing company, Fintech lender, national money service business, and has represented financial institutions in a broad array of complex litigation matters for more than 15 years. Additionally, Ms. Somers is a published author for Lexis Nexis in the areas of Bank Teller training, loan policies, and loan documentation training.


1.0 CPE Credits & 1.2 AAP Credits